Yarden
Support

Need help using Yarden?

Contact the Yarden support team for help with creator profiles, balloon photo posts, tutorial clips, comments, follows, reports, blocked creators, or Balloon Coin purchases. For the fastest response, include a short description of the issue and any relevant screenshots.

support@yarden.com

Account and profile help

Yarden lets users create a profile with a creator name, bio, and avatar. If you need help updating your profile or accessing your account, contact support and explain what you are trying to change.

  • Creator name and bio updates
  • Profile image questions
  • Login flow and agreement prompts

Posts and media

Yarden supports balloon photo posts and short video clips. If you have trouble selecting media, recording a clip, or publishing a post, support can help you check permissions and expected posting behavior.

  • Photo library and camera access
  • Microphone access for recorded clips
  • Post descriptions, tags, and publish issues

Community features

The app includes likes, comments, follows, creator search, reporting, and blocking. If something looks wrong in your feed or community actions are not behaving as expected, let us know what happened.

  • Comment or follow issues
  • Blocked creator questions
  • Reporting content or creator concerns

Balloon Coins and purchases

Yarden includes Balloon Coins and in-app purchases through Apple. If you need help with a coin purchase or a support action inside the app, include the product involved and a clear explanation of the issue when you contact us.

  • Coin recharge questions
  • Support actions sent with Balloon Coins
  • Purchase confirmation follow-up

Before you email